酒店餐饮部电话接听程序
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1 、在电话铃声响3 下，必须接听：“Good Morning/Afternoon /Evening xx Restaurant, xxis speaking,May I help you.”
2 、假如在电话铃声响3 次以上，才接听电话，必须向客人道歉：“Good Morning/Afternoon /Evening , xx Restaurant Sorry to waiting , xx is speaking, May I help you ……
