酒店擦鞋服务流程（中英文）
-Knock on the guest room door and enter as per procedure, or the shoe already place outside the door. 按进入房间程序敲门，或客人的鞋已经摆放在门外了
-If the guest has called you then take the shoes he gives you, phrase to be used : “, NINHAO， may I collect your shoes please”? 如果客人打电话叫你来收鞋，你要说：“您好，我能拿取您的鞋吗……
