酒店基础英语
酒店基础英语
Hotel Basic English
1.When a guest calls you
Yes, Sir/Madam?
May I help you?
2.If the guest has to wait for you
Just a moment, Sir/Madam.
I’ll be right to you, Sir/Madam.
3.After the gu
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fyq2501047
分享于：2013-08-02
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