酒店客人开房门要求处理流程（中英文）
PROCEDURES 流程
When a guest asks you to open the door on the floor, you should ask him/her politely to show you their welcome Folder with their name and room number. 如果在楼层有客人请你打开房间门，你要客气的请他/她出示房卡，问清姓名和房号
-There is no need to do so if you recognize the guest. 如果你认识客人就不需要了……
