酒店客房部客人行李运送流程(中英文)
-If you see a guest carrying luggage or a parcel along the floor corridor, stop your work to help guest with luggage or parcel.
如果你看见客人拿着行李向楼道里走,停下你的工作,帮助客人拿行李
-Politely greet guest and ask him/ her, “NINHAO, May I help you?”
客气的跟他/她打招呼,“您好,我可以帮您吗?”……
