酒店超额预订处理标准操作（中英版）
酒店超额处预订标准操作
Guest Expectation客人期望:
I want a overbooking situation to be handled professional. It is not comfortable to be relocated, but if it is necessary and it is managed professional I will come
用户评价（1）
fyq2501047
分享于：2013-08-02
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