酒店顾客留言传递标准操作（中英版）
酒店顾客留言传递标准操作规程
Guest Expectation 客人期望:
I expect all messages which come through, phone, fax, or visitors who leave a message for me at the front desk, will be advised to me immediately and written m
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fyq2501047
分享于：2013-08-02
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