酒店旅行社凭证标准操作（中英文）
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酒店旅行社凭证标准操作
Guest Expectation 客人期望:
I expect my check-in and all my requests to be handled quickly in a friendly and efficient manner by knowledgeable and professional staff.
我希望熟悉业务并具有专业技能的员工能以一种友
